How do I purchase multiple rewards at the same time?
Because Kickstarter only allows you to pledge to any project once, you are free to adjust the pledge amount to the total amount for the rewards you like to receive. Please add a note indicating which quantity and combination of items you would like.
We will make a note and verify everything once we send the backer surveys prior to shipping.
Please limit one Early Bird item per pledge.
Last updated: February 23, 2017 07:29
Is the Key Hook also a bottle opener?
The Leverage Key Hook has a groove built in and opens most beer bottles. We have found in our testing that some bottles with very high collars do not fit into the key hook’s groove as well as others, so we have not featured it and consider it more of an added benefit.
Last updated: February 23, 2017 07:23
How do I choose which finish I would like?
After the campaign has ended we will send out a survey where you will be able to specify which finish you would like.
Last updated: February 23, 2017 07:19
If my reward includes more than one item, can I mix and match finishes?
Yes, after the campaign has ended we will send out a survey where you will be able to specify which finishes you would like.
Last updated: February 23, 2017 07:19
How do I purchase multiple rewards at the same time?
Because Kickstarter only allows you to pledge to any project once, you are free to adjust the pledge amount to the total amount for the rewards you like to receive. Please add a note indicating which quantity and combination of items you would like. We will make a note and verify everything once we send the backer surveys prior to shipping. Please limit one Early Bird item per pledge. Last updated: Thu, Feb 23 2017 10:29 am EST
Is the Key Hook also a bottle opener?
The Leverage Key Hook has a groove built in and opens most beer bottles. We have found in our testing that some bottles with very high collars do not fit into the key hook’s groove as well as others, so we have not featured it and consider it more of an added benefit. Last updated: Thu, Feb 23 2017 10:23 am EST
How do I choose which finish I would like?
After the campaign has ended we will send out a survey where you will be able to specify which finish you would like. Last updated: Thu, Feb 23 2017 10:19 am EST
If my reward includes more than one item, can I mix and match finishes?
Yes, after the campaign has ended we will send out a survey where you will be able to specify which finishes you would like. Last updated: Thu, Feb 23 2017 10:19 am EST
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.